Location: Sheetz Corporate - Claysburg , PA PRIMARY PURPOSE OF THIS POSITION: Answer incoming calls from customers to answer inquiries and questions, handle complaints, troubleshoot problems and provide details. CRITICAL FUNCTIONS: (other duties may be assigned) Answer calls professionally and route calls to the appropriate resources. Respond to customers inquiries via telephone or email when n...
POSITION TITLE: General Office Customer Service Representative Level I REPORTS TO: Call Center Service Manager or Supervisor OVERVIEW OF ROLE: The General OfficeCustomer Service Representative ensures the customer is always serviced 1st and receives the type of attention that makes them want to do business with Ward. She/he grows our business through customer retention while balancing costs by ...
JOB TITLE: General Office Customer Service Representative Level I REPORTS TO: Call Center Service Manager or Supervisor OVERVIEW OF ROLE: The General OfficeCustomer Service Representative ensures the customer is always serviced first and receives the type of attention that makes them want to do business with Ward. She/he grows our business through customer retention while balancing costs by per...
JOB TITLE: General Office Customer Service Pick Up Specialist REPORTS TO: Call Center Service Manager or Supervisor OVERVIEW OF ROLE: The General Office Customer Service Representative ensures the customer is always serviced first and receives the type of attention that makes them want to do business with Ward. She/he grows our business through customer retention while balancing costs by perfor...
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